Jim was nice and friendly and honest. He worked fast and told me what was wrong with my garage door and worked fast to fix it. Highly recommend him and his company. A++
Garage door spring broke at 7 am Saturday. Left a voice mail for Conejo Genie and by 9:30 it was fixed and running great. Didn't try to up-sell. THANK YOU, Jim, for your prompt, professional service! I wish every company was as efficient and honest as Conejo Genie. Use them!
"Excellent service all the way though!! Called at 8:15AM and they were at my door at 9:00AM. Door required an additional special part which they had to obtain from one of their other trucks - no additional service charge. Unlike so many other companies, use pone to keep me informed at key points. This is a fine local company -- their ad gives their address and local phone number --no 800 number to make you guess their location!! I highly recommend them.'."
John, Thousand Oaks, CA
"I found them to be a professional company and a pleasure to work with. Jimmy called before he arrived and was very friendly and knowledgeable. He diagnosed my garage door in no time and had it working quickly. He also took the time to explain it to me and answered all my questions. Jimmy is a real asset to the company.
I would definitely use them again."
David, West Hills, CA
I highly recommend Conejo Genie Door Company!! It was Saturday afternoon, when our garage door was off track, a bolt fell off and we couldn't close the door. I was feeling rather picky since it was already afternoon on a Saturday. I called a handful of companies who either didn't answer or weren't able to come out until Sunday or Monday. Based on the excellent reviews, I called Conejo Genie Door and Jim just happened to be in the office although the business had already closed for the day. He said he could be out in 30 minutes; everything was fixed in a short amount of time, and he even did a few extras to ensure everything would operate smoothly and properly. Also, he had quoted me an approximate price on the phone, but when all was said and done, he charged less than what he quoted. I am thankful and appreciative of the excellent service performed by this company. Now I can sleep tonight knowing my garage door is securely closed:-)
my opener within 3 hours of my initial call - Unbelieveable! Techs were quick, clean and very professional. Thank you!
Bob G Westlake Village
My garage door opener broke recently, and out of habit I called two national chains with local stores who advertised garage door service. One responded several days after I called, and the other had me on hold until my call finally dropped. Conejo Genie was responsive, and very customer service oriented. They didn't try to up-sell me to something I don;t need, and the door works better than it has since I bought my house.
Best service we ever got! These guys were very friendly, and did a perfect job on our garage door. Price was reasonable too. Thank you again~"
Ashley, Thousand Oaks, CA
"Good, always reliable service. The tension spring on my garage door broke on a Sunday. Jim came out within the hour and fixed it within another hour. Price was as he had quoted on the phone. No fuss, no muss. Very professional. It's always so difficult to find good companies to do work on your house. It's good to know I can call Conejo Genie for my garage door."
Lori, Thousand Oaks, CA
Jimmy and his partner were great! Showed up on time and fixed my garage door within minutes, they also adjusted the door that was purchased elsewhere. Honest guys who knew their stuff and were very friendly. I highly recommend them.
Jack, Thousand Oaks, CA